If a user cannot log in to Ekran System Management Tool using Internet Explorer v. 11, they may need to add the Management Tool web address to IE trusted websites.
To add the Management Tool web address to IE trusted websites, do the following:
1. Open Internet Explorer.
2. Click the Tools button, and then click Internet Options.
3. Click the Security tab, and then click Trusted Sites.
4. Scroll the bar down to set the security level to "Low".
5, Clear the Enable Protected Mode checkbox.
6. Click on Sites.
7. Click Close, and then click OK.