Access Requests


On the Access Requests tab (on the Access Management page), the following user requests are displayed:

• One-time password requests.

• Endpoint access requests.

• USB device access requests.


The number of pending access requests is displayed next to the Access Management navigation link on the left, and the Approver can process the request by clicking the Approve or Deny links on the right of each request.

By default, if a request is not processed within 30 minutes after it has been submitted, it will automatically expire.

These settings can be changed on the System Settings tab, on the Configuration page.

NOTE: A user can only see access requests for which they have been listed as an Approver.


To view detailed information about a request, click the  icon on the right of the required request to expand it.