The Session Player


The Session Player is located in the main (top left) area of the Session Viewer, and allows the viewing of screen captures recorded on computers with the Windows Client or the macOS Client installed, or the viewing of a graphical representation of Linux terminal data recorded (i.e. the input and output as the user sees them in the terminal).

You can either view any of these screen captures or graphical representations individually by clicking on the required activity record in the Metadata grid (which is on the right of the Session Player), or view all of the monitored data together in the form of video.


The following functions are available in the Session Player:

• To play/pause the video, click the Play/Pause () button (or in Full Screen mode, press the Space key to pause and resume playback).

• To move from one record to another, click the Previous, Next, First, and Last () buttons (or in Full Screen mode, press the Left arrow and Right arrow keys on the keyboard to move to the previous and next records respectively).

• To open the Session Player in Full Screen mode, double-click anywhere on the Session Player or click the  icon (or press the F key on the keyboard).

• To enter or exit Full Screen mode, double-click anywhere on the Session Player or click the  icon (or press the F and Esc keys respectively on the keyboard).

• To change the layout displayed in the Session Viewer: Click the icon, which is displayed to the left of the icon. The Session Player is then displayed at the full width, while the Metadata grid is moved beneath it (and is also displayed at the full width), with the Details area not displayed at all. The icon can then be clicked again to toggle back to the default layout. The size of the Session Player can also be changed by simply dragging the corresponding boundaries between it and the Metadata grid, and between it and the Details area.

• To zoom into a specific place on the screen, click the Magnifying Glass () icon, which is displayed to the left of the and icons.

• To move from one monitor to another in Client sessions with multiple monitors, click the Tools button in the top-right of the Session Player, and then select Display Screens and All, 1, 2, etc. in the drop-down list.

• To adjust the speed at which the video of the monitored data is playing in the Session Player, click the  button at the bottom of the Session Player, and the required speed can then be selected from the options available: 1/2/4/8/16 frame(s) per second.

• To block the user, click the  button at the top of the Session Player.

• To view a live session in real-time, click the  button at the top of the Session Player.

• To get a link to a specific place in the session, click the Tools button in the top right of the Session Player, then select Current URL in the drop-down list.

• To download the screen capture that is currently displayed, click the Tools button in the top right of the Session Player, and select Save Screen Capture in the drop-down list.

• To perform a forensic export, click the Tools button in the top right of the Session Player, and select Forensic export in the drop-down list, and then in the Session Forensic Export pop-up window that opens, define the settings, and click Export.


To select and view the required record of user activity in the session (i.e. the records displayed in the Metadata grid, which is located on the right of the Session Player in the Session Viewer), as well as by simply clicking on it, the keyboard can also be used to navigate between the records:

• To navigate between all records in the session, press the Up Arrow (previous record) and Down Arrow (next record) keys.

• To navigate between the records in the session that containing alert events, press the Left Arrow (previous alert record) and Right Arrow (next alert record) keys.