Resending the Tenant Admin a Password by Email

NOT AVAILABLE IN SAAS

If you need to change the tenant admin registered by email, or if the tenant admin forgot their password, you can send a new password by email.

To send an email to the tenant admin containing new credentials, do the following:

1. Log in to the Management Tool as a user with the administrative Tenant Management and System Configuration permission.

2. Click the Tenants navigation link on the left.

3. On the Tenants page, click the Edit Tenant (

4. On the Edit Tenant page that opens, on the Tenant Details tab, click the Resend Email button (at the bottom of the page).

5. An email with a new password is then sent to the tenant admin.