The macOS Client Status after an Application Server Update
If the Update Client automatically checkbox is selected (on the Editing Client / Editing Client Group page, on the Properties tab, scroll down to the Client Mode section) to enable this option for a Client, it is updated automatically as soon as it connects to the Application Server whenever a newer version of the Application Server is installed.
If the Update Client automatically checkbox is not selected for a Client, it needs to be updated manually, and is displayed with the gray (offline) status icon (
NOTE: Clients that are not up-to-date continue to monitor user activity and send the data to the Application Server as normal.
NOTE: After a Client is updated, the monitored data it recorded before it was updated will still be accessible.
NOTE: It may not be possible to update very old versions of macOS Clients, in which case the Clients need to reinstalled.
If any macOS Clients are displayed with the yellow status (
For macOS 13 (Ventura) or higher, Clients displayed with the yellow status (
NOTE: When using the macOS hidden Client (instead of the standard macOS Client), the "Syteca Client" toggle is instead called "System Client".
NOTE: If at least one Client is experiencing some issue, the yellow exclamation mark (