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Why Can I Only See Old Sessions (but Not the Latest Ones)?

This issue is most commonly caused by a lack of available database storage space. In this case, clean up and/or archive your database.

You can also enable automatic database cleanup and/or archiving according to a schedule.

NOTE: In SaaS deployments, only the Cleanup operation is available (i.e. the Archive & Cleanup operation is not available).

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If this problem persists, please contact our support.