Ekran System Management Tool Logs

NOT AVAILABLE IN SAAS

This article explains how to collect the Management Tool log files to use for your own investigative purposes, or to send to the Ekran System Support Team.

To download the Management Tool log files from the Management Tool, open the Health Monitoring page, and click the System State

tab, and then select the Download Log Files (MT and Server) option in the drop-down list.

If you do not have access to the Management Tool, you can alternatively find the log files on the computer where the Management Tool is installed in the following folder: C:\Users\EKRANManagementTool\AppData\Local