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General Licensing Information

Product serial keys must be activated before the licenses they contain can be used.

NOT AVAILABLE IN SAAS Serial keys can be activated (or updated) online (this requires that the computer with the Ekran System Application Server installed has Internet access), or added (or updated) offline (if the computer with the Ekran System Application Server does not have an Internet connection).

To start receiving data from Clients of user activity monitored on them, licenses first need to be assigned to the Clients. The following types of licenses for Clients are available in serial keys:

Client License Type

Operating System

Number of Concurrent Sessions Recorded


Windows desktop, macOS, X Window System


Infrastructure Server

Windows Server, Linux/Unix Server


Terminal Server

Windows Server with Terminal Services, Linux/Unix Server, Citrix Server, Published App Server, Jump Server, X Window System


NOTE: Licenses of the Workstation type cannot be assigned to a computer with Windows Server OS installed on it.

NOTE: For Linux Clients, if you only need to monitor Linux GUI X11 (X Windows System) sessions on them, you can assign licenses of the Workstation type to them, but only one Linux GUI session can be monitored at any time, and remote SSH Linux sessions cannot be monitored in this way. All workstations (Linux GUI, macOS and Windows) can use the same license pool. SELinux Clients require licenses of the Infrastructure Server or Terminal Server types.

NOTE: Each Client can only have one license assigned to it. The first time the Client connects to the Application Server, the license corresponding to the Client computer's operating system is automatically assigned to the Client. In case it is not automatically assigned, the license needs to be assigned to the Client manually.

NOTE: For effective use of floating endpoint licenses, make sure you assign the appropriate type of licenses (Workstation, Infrastructure Server, or Terminal Server) to your Clients, depending on your network configuration. When the appropriate type of license is not available, a license of a “higher” type can be assigned instead (e.g. a Terminal Server license can be assigned instead of a Workstation license or an Infrastructure Server license).

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